Shipping policy
Last Updated: 11th May, 2025
Thank you for shopping with Offstrap Technologies Pvt. Ltd. We are currently accepting pre-orders for our flagship smart backpack, Trail 1.0, which is in the final stages of development.
We want to ensure complete transparency regarding our shipping timelines as we build and deliver your product with the highest quality standards.
📦 Current Pre-Order Shipping Timeline
As the OffStrap Trail 1.0 backpack is still in development, all pre-orders placed at this stage are expected to ship within 4 to 6 weeks from the order date. This extended timeline ensures:
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Time for final design refinements and testing
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Quality assurance and production oversight
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Secure and careful packaging of your unit
We appreciate your patience and support as an early adopter. Your preorder helps us bring this innovation to life.
🚚 Future Shipping Times
Once our production pipeline is fully active, we anticipate standard delivery times of 5 to 7 business days for in-stock orders within India.
📍 Shipping Coverage
We currently ship across India. If you're located outside India and are interested in Voyager, please contact us at info@offstrap.com to check availability and shipping options.
💸 Shipping Charges
Shipping is free of cost on all prepaid orders placed through our official store.
🔁 Preorder Cancellation & Updates
You may cancel your preorder any time before the item has shipped for a full refund. Once your order is dispatched, our standard Return & Refund Policy will apply.
We’ll keep you updated via email throughout the process—right from production status to dispatch tracking.
❓ Questions?
If you have any questions regarding your order or our shipping process, feel free to reach out to us at:
📧 info@offstrap.com